A little help
with Nearlet

Help with your personal space, shared plans, saved ideas and memories.

Tell us what happened, your iPhone model, iOS version and Nearlet version. Please keep passwords and private content out of your message.

Sign-in and your name

Use the same sign-in provider and account each time to return to your existing space. Your profile starts with the name supplied by your provider; you can change it in Settings. Signing in with a different email or provider can create a separate account.

Use Nearlet on your own, or together

Your personal space works before you pair. Choose Connect with someone to create or accept an invitation. Pairing does not automatically share personal items: choose what to share.

When a pairing ends, each person keeps their own content and a separate archive of shared history they could already see. A new partner does not automatically see an earlier archive.

Something hasn’t synced

Check that your iPhone has an internet connection.
Open Settings → Account & space → Sync & saved changes.
Check for pending changes or a reported error before signing out.

Private drafts stay on the iPhone where you created them. They do not sync to your partner.

Export or delete your account

Open Settings → Account & space. Choose Export my accessible content to keep a copy, or Delete account to remove your account.

Deletion requires typing DELETE and a separate final confirmation. Keep the screen open until it finishes; retry there if the connection fails. Your partner retains shared history they could already access. Their exports and screenshots cannot be recalled.

If you cannot access your account, contact support from the email associated with it. We may ask you to verify ownership.

Privacy questions